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Superior Innovations Group Limited Warranty

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This warranty is limited to Superior Innovations Group (GRIP'R) products that were purchased directly from Superior Innovations Group, www.GRIP-R.com, or a Superior Innovations Group authorized reseller. This warranty is limited only to Superior Innovations Group products and Superior Innovations Group components. This does not include any device or devices attached or mounted to a Superior Innovations Group (GRIP-R) mount or device.  This includes but is not limited to your phone, GPS, tablet, or other devices. This warranty does not cover any part that has been modified or used in any manner other than which it was intended.

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The Superior Innovations Group (GRIP-R) warranty does not cover any part or product that has been abused, misused, or has been subjected to temperatures beyond ordinary weather conditions. If the defective part or product has been discontinued, we will suggest a suitable alternative. If an alternative is not available, the discontinued part is no longer covered under warranty.

Warranty Duration​

  • Plastic or ABS Parts: 3 Year Warranty

 

LIMITATION OF LIABILITY

Repair or replacement of this product, as provided herein, is your exclusive remedy. Superior Innovations Group shall not be liable for any special, incidental, or consequential damages, including, but not limited to, lost revenues, lost profits, loss of use of software, loss of recovery of data, rental of replacement equipment, downtime, damage to property, and third-party claims, arising out of any theory of recovery, including warranty, contract, statutory, or tort. Notwithstanding the term of any limited warranty or any warranty implied by law, or in the event that any limited warranty fails of its essential purpose, in no event will Superior Innovations Group’s entire liability exceed the purchase price of this product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and province to province.

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There is no upgrade on products; only the replacement of defective components.

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How To Make A Lifetime Warranty Claim

  1. Take a Digital Photo - Make sure that the mount and the broken or defective section are clearly visible.

  2. To the best of your ability, please explain how and when the product failed.

  3. Provide proof of purchase – Examples of proofs of purchase include but are not limited to your order number from our website, your Amazon order number, or receipt from a retail location.

  4. Please Provide Shipping Address

  5. Email the above information to info@Grip-R.com

Notes:

  • This warranty does not cover normal wear and tear over the lifetime of the product. There are no upgrades; only defective components will be replaced.

  • We will replace the broken component only and not the entire mounting system.

  • We will contact you for the small shipping charge. This number varies based on the weight of the replacement part.

  • Superior Innovations Group will only warranty products purchased through Superior Innovations Group Authorized Retailers.

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INTERNATIONAL ORDERS

International customers are responsible for the cost of shipping for warranty-related claims. We strongly encourage International customers to consult with our sales team prior to checking out to ensure the appropriate item is purchased.

Thank you,

Superior Innovations Group, LLC – Limited Lifetime Warranty

Contact

If you have any questions or concerns, please contact us.

715-944-8950

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